Refund Policy

We are so confident you will love your Ethos Copper Bottle we offer a 1 Year (Zero-Risk) Money Back Guarantee.

If you're not 100% happy for any reason after drinking from your Ethos Copper Bottle, please let us know:

To claim your money-back guarantee, just send an email to within 365 days of your order being delivered, letting us know why you’re not happy with your order. (Your feedback is very important to us, we’d really appreciate it if you could provide us with as much information as possible.)

A member of our team will review your email and get back to you within 48 hours to confirm your return request.

We will then send you a pre-paid return label via an email attachment, for you to print off, so you can return your order to us. 

Once your return has processed (returns are processed every Friday) we will approve your refund request.

Once your refund request has been approved, you will receive a full refund back to your original payment method within 1-2 business days.

Please be aware, for some bank providers it can take up to 7 business days for the funds to appear in your account. 


Ethos Copper Bottle's come with a full 1 Year Warranty. If your bottle breaks in any way, we will send a free replacement.